Consent tracking for customer contracts

Record contract consent with an audit trail.

Define named consent types, record allowed or denied on each contract, and retain the change history for audits.

Current in the August 2026 A–Z catalog. Package: ConsentMgmt
Core functionality Technical docs
  1. 01DefineCreate the catalogue of consent types used by your operation.
  2. 02RecordSet each consent to allowed or denied on the contract.
  3. 03ReviewUse the contract history to trace consent changes for audits.

Core functionality

Record contract consent with an audit trail.

01

Consent catalogue

  • Named consent types
  • Central operator-managed definitions
02

Contract preferences

  • Allowed or denied per consent
  • Consents panel on the contract
03

Control and evidence

  • History on the contract
  • View and update permissions

Source: Canonical source: Confluence page 1094975834, current in August 2026. Documentation is limited to consent catalogue, contract toggles, history, and rights; legal texts, cookie banners, campaigns, and a self-service preference center are outside this app. Technical docs

Connected stack

Prime CRM

Provides the customer-of-record context for contracts.

Prime Customer Self-Service Portal

Provides a related self-care surface; consent editing remains contract-side.

Structure contract consent.

Define the consent catalogue, responsibilities, and access rights for your operation.

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