Failure Management

Ensure the quality, reliability and performance of your network at any time.

simple | reliable | intelligent

or even before they occur.

The Trouble Dashboard unites the most important information in an appealing presentation.

It categorizes and prioritzes problems according to your parameters.

Visualize an outage directly on the topography map.

Quickly get a technical overview with the entity-relationship-diagramm (ERD).

Easily create a ticket with automated suggestions or even fully automate regular assignments.

Prime Detect also stores the monitored data in a normalized form.

With the stored data, an machine learning algorithm will be trained which predicts upcoming impairments afterwards (pro-active).

Receive a regular report with all necessary information about the last period in a structured document.

Support your Call-Center agents with an automated voice message for callers from an outage area.

at any time.

Prime Workforce prioritizes impairments and allocates your field technicians in the most effective way.

The Workforce Map is a topography map which shows:

Directly call your technicians from the map.

Highlight the connection between truck and ticket.

Link to google maps, to find the fastest route to a ticket.

Prime Workforce also comes with an resource management tool to plan your maintenance tasks easliy.

for any device using SNMP.

OS Control is part of our Open-Source section together with CableLabs and therefore it is free to use.

Effortlessly create a modern GUI for each SNMP device (like: Nodes,Amplifier, Router, CMTS, ..).

Provide a way to easily allow users to add new OIDs via MIB File upload.

Control SAT-Kabel Taps / Ports

Remotely control SAT-Kabel Taps / Ports from everywhere.

Display measured upstream spectrum directly in NMS Prime.

Cut-off unsubscribed customers without a truck roll.

Every App can be used as standalone or as part of a bundle.

All Apps on the NMS Prime platform interact perfectly with each other.