VoIP call quality records

Inspect call quality where VoIP service is managed.

Prime VoIP Monitoring displays voipmonitor CDRs with MOS, packet loss, jitter, and delay, then links them to provisioned phone numbers.

Current Package: VoipMon
Core functionality Technical docs
  1. 01CollectUse voipmonitor to supply call detail and quality records.
  2. 02MatchLink caller and called records to VoIP phone numbers in NMS Prime.
  3. 03InspectReview duration, MOS, loss, jitter, and delay for individual calls.

Core functionality

Inspect call quality where VoIP service is managed.

01

Call detail

  • Call date and duration
  • Caller and called number
02

Quality metrics

  • MOS
  • Packet loss
  • Jitter
  • Delay
03

Data handling

  • Phone-number matching
  • Cleanup of old voipmonitor rows

Source: Based on the current Prime VoIP Monitoring Confluence page. The documented scope is CDR display, matching, and retention—not alerting. Technical docs

Connected stack

OS VoIP Provisioning

Provides the phone-number records used for matching.

Prime VoIP ENVIA

Handles a separate carrier and billing path for ENVIA services.

Add call-quality visibility

Follow the installation guide, connect voipmonitor, and verify phone-number matching.

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