Batch dunning-letter production

Turn open debts into traceable reminder-letter runs.

Prime Dunning starts batch runs for active contracts with uncleared debts, queues letter jobs, tracks progress, and provides the compiled PDF package.

Current catalog entry · limited documentation Package: Dunning
Core functionality Technical docs
  1. 01SelectStart with active contracts that have uncleared debts recorded in Prime Overdue.
  2. 02ProduceQueue per-contract letters using the dunning-letter template from Document Management.
  3. 03CompleteFollow run status and progress, then download the compiled PDF package when it is ready.

Core functionality

Turn open debts into traceable reminder-letter runs.

01

Dunning runs

  • Batch letter jobs
  • Run status and progress
  • Compiled PDF package download
02

Per-contract records

  • One dunning-letter record per contract
  • Visibility for care agents
  • Separation from the debt ledger
03

Controlled input

  • Active contracts only
  • Uncleared debts from Prime Overdue
  • Invoices connected through Prime Billing
04

Document production

  • Document Management dunning_letter type
  • Template-based reminder PDFs
  • Queue workers for background processing

Source: The catalog entry is current, but the canonical hub describes its documentation as a placeholder framework; detailed operational coverage should be verified before rollout. Technical docs

Connected stack

Prime Overdue

Provides open debts, charges, clearing, and dunning indicators.

Prime Document Management

Provides the dunning-letter template and PDF generation.

Prime Billing

Provides the invoices behind the debts.

Structure your reminder-letter production.

Map debt data, templates, and queue processing before enabling a dunning run.

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